Contact

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    The majority of everything made can be personalised to suit your requirements, whether the wording, font, colour, theme… If you have any requests, please do not hesitate to contact me and I will do my very best to help you.

    Please feel free to message me here via the contacts page or my email asunshineday3@gmail.com, if you have any questions, or would like to request custom orders.

     

    Materials

    All the materials, card, paper and frames are of the highest quality. If there are other colour backgrounds you’d specifically like, do not hesitate to contact me and I will do my best to try and help.

     

    Payment

    I prefer Paypal, but will accept cheques.

    E-checks take 1 week or more to clear through Paypal, so please allow plenty of time for this to happen before your order ships.

     

    Shipping

    For frame orders - Frames will be completed and sent to you within 4 days of your order, if not sooner. All frames are very well and securely packaged.

    I now post my larger frames by Recorded (Signed For) First Class and smaller frames by recorded (Signed For) Second Class. I can also send by Next Day Special Delivery, please message me to work out the extra postage costs.

    Confetti Order - All confetti orders will be sent within 3 days off your order

     

    I ship to the UK and internationally. If you live out of the UK, message me with your location and I will work out the postage for you.

    I ship to the address on your order. If you wish to have the item sent elsewhere, for example, as a gift or someone, message me with your alternate address.

     

    Returns

    I’m afraid that I cannot accept returns on bespoke or personalised items unless the items you receive are damaged or not what you ordered. If this happens, please contact me as soon as possible. Sometimes items can go missing in the post. I always keep all receipts so please contact me and I will do my best to resolve the situation.

     

    Feedback?

    Once your item has arrived, I would be so happy to hear back! Feedback is a great way for us to know that the item has arrived and that you are hopefully pleased with it!

     

    Designs & images are the copyright of Louise Beall and should not be used in any way without the express written permission of the artist.